Being nice in business dealings is one of the simplest and most overlooked advantages you can build.
What is nice? The definition is: “polite, enjoyable, pleasant and agreeable.” People like nice. It helps build credibility and offers a platform for expecting nice in return.
Most people meet with their “guard up.” Whether you are selling a product or service on the phone or visiting a person in an office, choosing the nicer approach will most always help you make a good impression and diffuse any tension.
What helps you make a positive face-to-face impression? Grooming, how you are dressed, how you approach a person with a warm handshake. Do you pull up at a meeting place with a dirty, messy car? People do notice these things.
Years ago, I met a very impressive businessman named Mr. Blackston, who had spent more than 40 years building a niche mail-order business. What impressed me most was that he taped a penny to his business card and said, “You are now richer from meeting me.” His nice impression transcended his life.
A formal follow-up note—not a text or an email—is a really classy way to go. After an important meeting or sales presentation, send a card by mail: “It was really nice meeting with you. Thank you for your time. Please call me with any questions.”
Focusing on developing the “nice factor” in all of your business dealings will be paramount to your success.
All the best, Frank Covich
Practical ways of being nice in business dealings
Being nice in business dealings does not mean giving in. It means treating people with courtesy and respect while you stay clear about what you need. Return calls promptly, listen before you pitch, say thank you, and admit mistakes quickly. Small habits like these lower the guard most people bring to a first meeting and make honest conversation easier.
First impressions count, as the article reminds us. How you are dressed, how you greet someone, and even the condition of the car you arrive in all send a message before you say a word. Arrive on time, prepare for the meeting, and give the other person your full attention.
Over time, being nice in business dealings builds a reputation that travels ahead of you. Customers, partners, and advisors are more willing to refer someone they enjoy working with, and that goodwill is hard to buy at any price.
Related reading
- Business Opportunity Guides: Every SmartBizOpps Article in One Place
- Business Opportunity Marketplace: The Earn From Anywhere Guide
- SCORE free business mentoring
For more background: Wikipedia: Business card and Yale University.
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